Modern property management is no longer just about maintenance and rent collection—it's about creating better tenant experiences. Forward-thinking real estate companies are embracing rewarded surveys to gather authentic property management feedback and drive measurable improvements in tenant satisfaction.
In today’s competitive rental market, satisfied tenants are more likely to renew leases, leave positive reviews, and refer others. Unfortunately, getting honest feedback isn’t always easy—unless there’s something in it for them.
That’s where rewarded surveys come in. By offering tenants small incentives—like gift cards, discount codes, or entries into a prize draw—property managers can dramatically increase response rates and collect more accurate data.
Tools like InfuseReviews.com let real estate companies create branded surveys that reward participants automatically. No manual tracking or payment distribution is needed. This level of automation empowers property managers to:
To maximize the impact of rewarded surveys, focus on areas that directly affect tenant satisfaction, such as:
This type of property management feedback helps identify pain points before they escalate into turnover or online complaints.
One Houston-based apartment management company saw a 3x increase in survey participation after switching to rewarded surveys using Infuse Reviews. They uncovered surprising feedback about parking issues and lobby cleanliness—issues that were fixed within weeks, leading to a noticeable uptick in online ratings and renewal rates.
Real estate companies that prioritize tenant voices are building more resilient and profitable portfolios. By leveraging modern real estate tech and incentive-based surveys, property managers can stay ahead of tenant expectations—and competition.
Ready to collect more feedback and improve tenant satisfaction? Talk to us about launching rewarded surveys for your properties today.
Schedule an online demo below or if you have any questions or comments about the Infuse Reviews online review management, rewarded survey, and digital signage software please feel free to contact us via email anytime.
